About Xtra Myles Logistics
At Xtra Myles Logistics, we take pride in being a minority owned and woman-owned Amazon Delivery Service Partner (DSP) located in the vibrant community of Maple Grove, MN. With a strong commitment to excellence and innovation, we are dedicated to providing efficient and reliable delivery services that exceed expectations. Our team, led by a passionate woman entrepreneur, brings a unique perspective to the world of logistics, ensuring every package is handled with utmost care and professionalism. At Xtra Myles Logistics, we're not just delivering parcels; we're delivering a promise of exceptional service, powered by determination and a deep understanding of our community's needs.
Our Leadership Principles
At The Xtra Myles Logistics LLC, our mission is to provide exceptional logistics services to our clients by leveraging the power of technology and strategic partnerships. We aim to be a trusted partner for businesses of all sizes, offering reliable and efficient delivery solutions. Our mission is to ensure that our clients' goods are transported safely, on time, and with utmost professionalism, enabling them to focus on their core operations.
Customer Obsession
Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.
​Invent and Simplify
Leaders expect and require innovation and invention from their teams and always find ways to simplify. They are externally aware, look for new ideas from everywhere, and are not limited by “not invented here.” As we do new things, we accept that we may be misunderstood for long periods of time.
Hire and Develop the Best
Leaders raise the performance bar with every hire and promotion. They recognize exceptional talent, and willingly move them throughout the organization. Leaders develop leaders and take seriously their role in coaching others. We work on behalf of our people to invent mechanisms for development like Career Choice.
Insist on the Highest Standards
Leaders have relentlessly high standards — many people may think these standards are unreasonably high. Leaders are continually raising the bar and drive their teams to deliver high quality products, services, and processes. Leaders ensure that defects do not get sent down the line and that problems are fixed so they stay fixed.
Our Quality Guarantee
At Xtra Myles Logistics LLC., we are committed to delivering high-quality services to our clients. We ensure that our delivery personnel are trained to handle packages with care and that our tracking system keeps you updated on the status of your delivery. We are dedicated to providing reliable and timely delivery services to our clients in Hennepin County.